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IT Support Technician Required

  • Location: Sheikh Zayed Road
  • Listed: February 19, 2007 12:11 pm
  • Expires: This ad has expired



• Provide Desktop support and create helpdesk tickets based on user requests and/or needs.

• Install, update operating systems, applications, desktop utilities, antivirus software on Windows-based PCs

• Install PC hardware and upgrades

• Manage operating system images for workstations

• Install, maintain, and manage network printer access

• Troubleshoot PC issues including but not limited to email, file service, remote access

• Work through vendors to purchase or repair equipment

• Active Directory user management (adding, changing, etc.), access control

• Maintain up-to-date documentation of troubleshooting and configuration procedures.

• Hardware and software inventory maintenance

• Perform housekeeping and cleanup duties after each task, as well as general work area housekeeping.

• Perform job requirements within the specified or shortest time possible, at the lowest cost and with minimum waste while maintaining an appropriate quality of workmanship.

Required Qualifications:

• 3-5 years experience in a IT Support Environment (hands-on)
• 3-5 years with Window 200x, Windows XP
• 2-3 years experience with Exchange
• 2-3 years with Active Directory and Group Policy objects
• 2-3 years experience with Mac
• 1-2 years experience with Centralized Anti-virusanti-spam solution
• Experience with Microsoft desktop applications
• Troubleshoot blackberry
• Symantec Antivirus and Ghost or equivalent imaging software experience
• Strong communication and interpersonal skills working with technical and non-technical users, including senior management. Candidate must have strong customer service skills.
• Demonstrate the ability to work in both team environments and as an individual contributor.

Please send your CV using the below form or contact for more information using the below form.

Ad Reference ID: N/A

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  • Listed by: tsaleem
  • Member Since: February 19, 2007

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